To subscribe, click on the button below and copy the URL into an RSS reader. Corporate Phone Number: 1-415-222-8400. In 2018 and 2019, eBay faced mounting pressure from shareholders. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. 2697 Lakeville Rd. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Luckily, weve compiled (and tested!) We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. All rights reserved. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. StubHub will refund your money if an event is cancelled or moved. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. In 2017, eBay enabled $88 billion of gross merchandise volume. We use cookies to make wikiHow great. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. 4 if you have questions about listing tickets. This article has been viewed 52,013 times. By signing up you are agreeing to receive emails according to our privacy policy. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Cons StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. If you buy through links on our site, we may earn a commission. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. The Utah-based firm announced on LinkedIn it Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. WebGet in touch with us today! This article was co-authored by wikiHow staff writer. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. The transaction, subject to customary closing conditions, is expected to close in mid-2016. NYC Flagship Office - Stubhub. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". StubHub gets a lot activity from users on Facebook than it does on Twitter. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Surviving wasnt easy. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Olivier Ropars Vice President & CMO. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. Personally, though, I found it disappointing. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. The corporate office phone number is 415-222-8400. WebStubHub's Field Operations. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Being OK With Spectacular Failure. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Then came the coconut, an event none of us could have predicted. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. WebNYC Flagship Office - Stubhub. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci 1 if you bought tickets and you have a problem with them. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Open our virtual assistant, click on "Contact He was thrilled to be buying his old company back fourteen years after hed left it. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Our RSS feed includes all eBay news articles published on this website. Its possible that someone with an identical problem has posted for help before. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. WebStubhub, Inc. operates as an entertainment ticket agency. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. 3 if you sold tickets already and have an issue. You should not rely on any forward-looking statements. Personally, though, I found it disappointing. Find contact information here. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. 199 Fremont Street, Floor 4. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. How do I get my tickets back if they didn't sell? How do I ask Stub Hub to list an event for which I have tickets? Pro tip: Each number appears to go to a different department. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. I ordered tickets but can't view them online even with the access code. My Secret to the Success of Amazon? This was not just bigit was unprecedented. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Read on to get the help you need to contact StubHub. 1412 Broadway, New York, 10018, USA. Our RSS feed includes all eBay news articles published on this website. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. San Francisco, CA 94105 USA. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. StubHub was a brand I knew and loved. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company.
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